Privacy Policy
Last updated: March, 2025
This Privacy Notice provides you with information about what personal data we collect about you, how and why we use it, with whom we share it, how we store it, and how you can control our processing of your data. This Privacy Notice is meant to be read together with our Terms of Service.
We at Ale, Inc. ("us", "we", or "our") recognize and respect the importance of maintaining the privacy of our users. This Privacy Notice describes the types of information we collect from you when you visit our site and use our AI-powered, personal assistant software (our "Assistant") and the services thereon (such services, together with the Assistant, the "services"). "You" means an individual using the services, and "personal data" means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which personal data we collect when we provide the Services to you.
Personal Data We Collect Contact Information. When you send us a message through the contact form on our site, otherwise request information from us, or contact us for any other reason we collect any data you provide, such as your name, email, and the content of your message.
Registration Data. In order to use our services, you will be required to register through your Google, Microsoft or other third-party account login information, through which we receive personal data about you from the respective service, such as your name and email address.
Third-Party Apps Data. When you register for our Services, our Assistant accesses any data contained in your third party account and related apps, including any personal data that may be stored there, whether your own or that of a third party, such as personal data contained in your emails, calendar, contacts, documents, charts, tasks, todos, and presentations.
Materials You Share. We also collect any materials you may share with the Assistant including, documents, sheets, presentations, meeting agendas, recordings of your calls to the Assistant, any other instructions you provide to the Assistant, and recordings of your meetings using the Assistant. This also includes any personal data relating to individuals you call and/or meet with using the Assistant. The Assistant may offer such individuals to register for the services. If the individual accepts, the Assistant will send them a message, e.g., via SMS or via the app, with a link to register.
You are under no legal obligation to provide us with any such personal data. It is your voluntary decision whether to provide us with any personal data, but if you refuse to provide such information, we may not be able to register you for the Assistant and/or provide you with certain services.
How We Use Your Personal Data General. We and any of our trusted third-party subcontractors and service providers use the personal data we collect from and about you for any of the following purposes: (1) to provide you with the services; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services, including new and proprietary AI models, and conduct analyses to improve our current content, products, and services; (4) to review the usage and operations of the Assistant and related services; (5) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below) as well as creation of benchmarks; (6) to prevent fraud, protect the security of the Assistant and related services, and address any problems with the Assistant and related services; and (7) to provide customer support.
Statistical Information and Analytics. We and/or our service providers use analytics tools, to collect and analyze information about the use of the services, such as how often users use the Assistant what pages they visit when they do so, and what other sites and mobile applications they used prior to using the Assistant. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users. This helps us improve our services by allowing us to identify new trends and customer needs, which in turn allows us to consider new products and services or tailor existing products and services accordingly.
Statistical Information and Analytics. We and/or our service providers use analytics tools, to collect and analyze information about the use of the services, such as how often users use the Assistant what pages they visit when they do so, and what other sites and mobile applications they used prior to using the Assistant. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users. This helps us improve our services by allowing us to identify new trends and customer needs, which in turn allows us to consider new products and services or tailor existing products and services accordingly.
Sharing the Personal Data We Collect. We share your information, including personal data, as follows: Service Providers and Subcontractors. We disclose information, including personal data we collect from and/or about you, to our trusted service providers and subcontractors, who use such information to: (1) help us provide you with the services; and (2) aid in our understanding of how our users are using our services, including the uses detailed above in Section 2.
Such service providers and subcontractors provide us with IT and system administration services, AI models, APIs to their third-party services, data backup, security, and storage services, data analysis.
In addition, we use certain third-party services, including artificial intelligence (AI) services in order to provide you with the Services. These third party services may use content, including your Personal Data, for improvement of their services in accordance with the relevant third party’s policies.
For the purposes of the CCPA, we may have disclosed the following categories of Personal Data for a "Business Purpose" as defined in the CCPA, in the preceding 12 months: Registration Data, Google Apps Data, and any Materials and information that you Share.
International Transfers. By accepting this Privacy Notice, you acknowledge and agree that we may use subcontractors and service providers who are located in countries other than your own and may send them information we receive (including personal data).
Business Transfers. Your personal data may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation). In such case, your personal data shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure. We may share your personal data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party's rights, property or safety (including the enforcement of the Terms of Service and this Privacy Notice); (ii) as is necessary to comply with any legal and/or regulatory obligation; or (iii) when required by subpoena, court order or the order of another governmental or law enforcement authority.
Legal Uses. We may use your personal data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.
Other Uses or Transfer of Your Personal Data. If you use our Assistant and/or services with or through a third-party service, site and/or mobile application, we may receive information (including personal data) about you from those third parties. Please note that when you use third parties outside of our Assistant and/or services, their own terms and privacy policies will govern your use of those services.
Security. We make efforts to follow generally accepted industry standards to protect the personal data submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
Your Rights. Depending on the jurisdiction in which you are located, you may have certain rights that apply to your personal data. To exercise your rights, please email us at support@ale.ai. If you are a resident of the State of California, depending on the applicability of certain laws and exemptions, you may have certain rights over your data, as detailed in Annex A to this Privacy Notice, including without limitation, the right to know what personal data we process about you. If you pay a subscription to the services, you have the right to opt out of our use of your personal data to train our AI models. Please email us at the above address to exercise your right to opt-out.
Data Retention Subject to applicable law, we retain personal data as necessary for the purposes set forth above and then delete the personal data once we deem it is no longer necessary for these purposes. In some circumstances, however, we may store your personal data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, audit, accounting requirements and so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal data or dealings.
Third-Party Applications and Services. All use of third-party applications or services is at your own risk and subject to such third party's terms and privacy policies. We do not take any responsibility for the performance of other services.
Communications. We reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications, you may cancel your account.
Children. We do not knowingly collect personal data from children under the age of thirteen (13). In the event that you become aware that an individual under the age of thirteen (13) has registered without parental permission, please advise us immediately by emailing us at support@ale.ai.
Changes to the Privacy Notice. We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our site or via email.
Changes to the Privacy Notice. We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our site or via email.
Comments and Questions. If you have any comments or questions about this Privacy Notice or if you wish to exercise any of your legal rights as set out herein, please contact us at support@ale.ai
Annex A
Your Rights Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA)
If you are a resident of the State of California, depending on the applicability of certain laws and exemptions, you may have certain rights over your data. Below is some general information about rights that may apply to you. We recommend that you check the law or consult with a lawyer to understand what applies in your specific case. We may ask for reasonable evidence to verify your identity or to verify that you have been authorized to act on behalf of the relevant individual. For the purposes of this section, "personal data" shall have the meaning of "Personal Information" as defined under the CCPA.
Right to Know.You have the right to request that we disclose to you any or all of the following in respect of the 12-month period preceding your request: The specific personal data we have collected about you.
The categories of personal data we have collected about you.
The categories of sources from which we collected the personal data about you.
The categories of third parties to whom we disclose personal data about you.
The categories of personal data about you we have sold and the categories of third parties to whom we have sold such personal data.
The categories of personal data about you we have disclosed for a business purpose and the categories of third parties to whom we have disclosed such personal data.
Our business or commercial purpose(s) for collecting or selling your personal data.
Right to Delete. Subject to certain exceptions, you have the right to request that we or any of our service providers delete your personal data.
Right to Opt-Out of the Sale or Sharing of Personal Data. If you are 16 years of age or older or have consented to the sale of your personal data, you have the right to direct that we do not sell or share your personal data at any time. You may change your mind and opt back into the sale of your personal data at any time by contacting us. We may deny any request to opt-out of the sale of personal data that we deem in our good-faith, reasonable and documented belief is fraudulent.
Right to Correct. You have the right to request that we correct any inaccurate personal data that we maintain about you, considering the nature of the personal data and the purposes of the processing of the personal data. 4. Right to Opt-Out of the Sale or Sharing of Personal Data. If you are 16 years of age or older or have consented to the sale of your personal data, you have the right to direct that we do not sell or share your personal data at any time. You may change your mind and opt back into the sale of your personal data at any time by contacting us. We may deny any request to opt-out of the sale of personal data that we deem in our good-faith, reasonable and documented belief is fraudulent.
Right to Limit Use and Disclosure of Sensitive Personal Data. To the extent we collect any sensitive personal data about you, you have the right to instruct us to limit our use of such personal data only to for the purpose of providing you with our services and certain business operation purposes.
Right to Non-Discrimination for Exercising your Consumer Privacy Rights. You have the right not to be discriminated against for exercising any of your consumer privacy rights, such as, not being denied any goods or services or charged different prices or rates.
How to Exercise your California Privacy Rights Contact Information. To exercise any of the rights detailed above, please submit a verifiable request to us by contacting us at support@ale.ai. You may only request to exercise your right of access twice within a 12-month period.
Submitting a Verifiable Request. In order to exercise your right to know or right to delete you must submit a request containing sufficient information that allows us to reasonably verify you are the person about whom we collected the applicable Personal Data or an authorized agent of such person, which may include details relating to your account. Any requests made through your password protected account will be verified through our existing authentication procedures for such an account.
Submitting Requests through an Authorized Agent. An authorized agent may exercise requests on your behalf. In order to exercise your right to know or right to delete through an agent, we may ask for reasonable evidence to verify your identity and the agent’s identity, and written authorization permitting the agent to act on your behalf before complying with your request. In order to submit a request to opt-out of the sale of your personal data through an agent, we may ask for written authorization permitting the authorized agent to act on your behalf before complying with your request. We reserve the right to deny the request of any agent that does not provide proof that they have been authorized to act on behalf of the applicable consumer in accordance with applicable law.
